Returns & Exchanges
At WVH®, we want you to be completely satisfied with your home decor and furnishings, which is why we offer a 30-day return window for items in their original condition. We strive to make the return process as seamless as possible to ensure your home shopping experience remains stress-free.
Return Process
- 1.Initiate Your Request
Log into your WVH® account or visit our returns portal with your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Carefully pack your items in their original manufacturer packaging, ensuring all hardware and assembly instructions are included to avoid restocking fees.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your box, ensuring any previous shipping labels are covered.
- 4.Drop Off and Refund
Hand your package to the designated carrier; once our warehouse inspects the return, your refund will be processed to the original payment method within 5-7 business days.